Virtual Assistant

Virtual assistant services are a speciality at MyRuby. We offer a team of virtual receptionists, nicknamed 'Rubys', who, based at our Colchester offices, work for companies based all over the UK. Your Ruby will make it her job to get to know you, your business, your staff and your customers and then become an integral part of your team.

By signing up to a personal assistant like Ruby, you will be provided with a service that is as good as having her in your own office, but with the added benefit that she has a team of virtual receptionists to support her Ruby will handle your calls in exactly the way that you want, leaving you free to concentrate on your business, and with her team to provide support you never have to worry about cover for holidays or lunches again.

It is the aim of your Ruby to provide your customers and clients with the very highest level of personal customer service. . Recruiting the right people is at the very heart of what we do. When we find the right person, we then spend a whole month training them, because after all our Ruby's are the most important element of our business.

Our Rubys have the very latest call management technology at their fingertips and the skills and knowledge to be able to use it. We train our Rubys in all aspects of customer service, call handling and secretarial services. The training of your Ruby is based around the NVQ framework for customer service, call handling and supervisory skills. Only after each of the new Rubys has been fully trained will they graduate to become a full member of the virtual receptionist team. This way, you can be sure that you are receiving the very highest level of service.

When you work with MyRuby, you will be allocated a 'Ruby', your own virtual receptionist, who will discuss all your business's exact requirements with you and initiate the services that you require using our powerful software system. You will then be given your own 0844 telephone which you will be able to redirect your calls to and take advantage of our call answering service. In addition she can provide Secretarial services such as diary management and sending emails and documents to your contacts and customers.

When you have a call, it will divert to your dedicated number in our office and will automatically 'pop' your Ruby's desktop screen. She will then be able to answer the call in the way that you have specified, either passing calls through to your mobile or message taking. It is up to you - MyRuby is your perfect virtual personal assistant.

Try the MyRuby Virtual Assistant service FREE for a week. Call 0800 988 0977 or register online for your Free Trial!