Medical Profession

We provide a medical receptionist service to clients in the medical and health sectors.

Providing the specific support required by the medical professional including orthodontists, surgeons, chiropractors, chiropodists, podiatrists, gynaecologists and physiotherapists.

The core of our service is answering and screening calls but also includes a variety of administrative tasks to maintain an efficient practice. Our technology allows us to incorporate a clients own bespoke forms, documents and instructions into our client management system.

Specific services we provide to medical professionals include the following;

• Allocated a named Ruby assistant to provide your service
• Answer patient telephone calls regarding consultations, procedures and follow up
• Manage appointment setting and diary management online
• Liaise with patients and medical insurance companies to handle payment and treatment queries
• Provide email confirmation and appointment instructions to patients
• Supported by a fully integrated IT and Telephony system insuring data integrity