Telephone Reception for Law Firms

We provide a telephone receptionist service to clients in the legal profession.

Our clients from the legal profession include large LLP practices where we are providing the 'front of house' telephone reception function, to individual solicitors working for themselves.

Click here to see a Law Firm case study

In a large practice there are partners and associates for each area of law which may include, commercial, property, employment, intellectual property or IP, litigation, M & A corporate, insurance, etc.

It's important that the receptionist can quickly identify whether the caller is an existing client (Our reception system allows us to automatically identify regular callers - click here to find out more) and route them through to the correct partner. Similarly new prospective clients need to be appropriately screened to identify the correct team for the particular field of law they require.

With the flexibility of the MyRuby outsourced receptionist service we really can provide all of the functions of an in-house receptionist for a fraction of the overhead.