IT Companies Reception Service

We provide a telephone receptionist and answering service to clients in the IT sector.

Many of our IT clients have a requirement for us to manage and prioritise support calls as well as the day to day customer and supplier enquries.

We can also offer clients a 'technical support' line number which can be answered and managed differently to your main reception number. We can even integrate a clients support logging system into our own technology to ensure that a critical business failure, such as a serving being down, is managed differently to routine issues.

Click here to see an IT case study

Those Information Technology companies that offer an on-site maintenance service ask us to manage an online diary, booking and scheduling maintenance visits on their behalf.

With the flexibility of the MyRuby outsourced receptionist service we really can provide all of the functions of an in-house receptionist for a fraction of the overhead. Calls can be fully diverted or only when your own lines are engaged or go unanswered for more than three rings.