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MyRuby®provides
an outsourced telephone
reception service to
corporate clients all
over the UK
- Corporate
- Introduction
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Outsourcing your Telephone Reception
Outsourcing your telephone reception to MyRuby will provide your business with a more professional, efficient and cost effective reception service. A Ruby Receptionist will answer, screen and manage your calls just like an in-house receptionist, except she is not based on your site.
To see a full overview of our service for corporate clients take a look at the brochure below or read on.
When you engage MyRuby, a dedicated member of our receptionist staff will be allocated to you as a client. Supported by her team she will take the majority of your calls and will be directly responsible for your service levels.
The service is available, either as a complete replacement of an in-house function or to provide support using a seamless automated 'overflow' system. This can provide support at lunch times and during busy periods to cover holidays or sickness.
“Outsourcing our telephone reception has been the business decision of the year…”
Your callers can be put through to you and your colleagues whether you are in the office or only available on a mobile. In addition, specific requests for information, such as directions to your offices, the contact details of individuals or general company information, can all be provided at reception level. You can even centralise the booking of meeting rooms and taxis.
Benefits of Outsourced Reception
- Reduce Cost: The traditional fixed cost salary model of an in-house receptionist is something that many companies are re-appraising. MyRuby's monthly fees are based on usage.
- Increase service levels: Callers are impatient and most will hang up after five rings. By seamlessly managing the peaks and troughs of demand during the working day, MyRuby can handle any number of your calls whenever they occur.
- Remove HR Overhead: HR costs are a major burden on business. Outsourcing means no fees for recruitment, temp staff or training.
- Leverage Fixed Costs: Resources used by an in-house reception can be redistributed against your core business.
- Improve Efficiency: All callers are not created equal. A skilled Ruby receptionist will prioritise important client calls over day to day business calls - and can screen out sales calls altogether.
“The experience of the trial was a great way to convince our board how well the MyRuby reception service could work…”
To find out more click on the trial button below and fill in the contact form, or call us Monday to Friday, 8:45am to 5:30pm on 0800 988 0977.
MyRuby Limited The Centre Colchester Business Park CO4 9QQ
Sales Enquiries 0800 988 0977
General Enquiries 0800 988 0966
