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Case Studies - Corporate / Axiom Financial
Overview

- Fully outsourced reception service
- Patch clients and VIP's through to associates desks
- Screen unwanted callers
- Provide information such as directions,etc
Axiom Assurance Services is a partnership, based in Colchester, Essex. My partner and I have over 50 years experience of the UK financial services industry and have built the business over many years by concentrating on the one fundamental principle: look after your clients.
"We realised that our new receptionist didn't need to be in the same building"
They are a multi-tied financial advisory service offering products from a range of providers, Advice covers the full range of financial services including:
- Estate Planning for Inheritance tax avoidance
- Retirement Planning/Pensions
- Offshore Products
- Protection
- Mortgages
- General Insurance
"Earlier this year, we realised that we needed to grow the team at Axiom and had considered employing a new member of staff to cover reception and basic administration duties. However, during our research, our eyes were opened to the fact that this new team member needn't necessarily have to be in the same building as us, or even to be employed full time by us and thus we settled on the very cost effective services of MyRuby."
"We have been enjoying the MyRuby service for 4 years now and are very pleased with the arrangement. Having the reliable and professional support at a fraction of the cost of an employee is tremendous. Our Ruby saves the constant interruption that the phone brings which allows us to get on with our tasks in detail. Clients or VIP callers are recognised by their system and those calls are patched through to us immediately. Any other calls are either emailed or sent through by text, and we then return the call at a time convenient to us."
MyRuby Limited The Centre Colchester Business Park CO4 9QQ
Sales Enquiries 0800 988 0977
General Enquiries 0800 988 0966








