Patrick Barnham, Potato Print Ltd
Patrick Barnham, aged 39, runs his own print management company, called Potato Print Ltd in Cheshunt in Hertfordshire. It's a very small business and he only has one employee. Both of them are, naturally, extremely busy working for clients. As a result, they don't have time to be constantly answering the phone.
Instead of taking on a full-time receptionist, Patrick decided it made better business sense to use the services of MyRuby. In fact, Potato Print's phone is constantly on divert to MyRuby.
Patrick says: "I took on the services of MyRuby as it gives the impression that I am a bigger operation than I am. What's more, previously I was constantly missing business opportunities - because I was too busy dealing with current projects to take calls about new ones. Now, MyRuby staff members either call me on my mobile to put important calls through or field calls and refuse on my behalf.
"What I really like about the answering service is that the people answering the phone - called Rubys - are really clued-up about my business. This means they answer calls intelligently and knowledgably. They're also always very pleasant and professional, which is extremely important for me as a client-driven, service business.
"When I'm on holiday, they email me my messages. This is ideal for me as it means it sounds like there's someone on the premises and, also, I am kept abreast of all developments - without the hassle of having to take all the calls myself. I can just deal with any pressing issues and leave MyRuby to let anyone else know I'll be in touch upon my return. I'm generally very, very happy with the service."
MyRuby is a new, personalised business telephone answering service. It takes professional call management to the next level. Based in Colchester, MyRuby uses a team of dedicated 'virtual Pas' known as Rubys. Each Ruby handles and gets to know their own specific set of clients so that when the phone rings they not only answer the call, they know what they are talking about too.
MyRuby adds a dynamic human touch to the traditional telephone answering service. So far, its clients include a wide range of businesses and professional individuals - from contractors who need freedom to be out and about, to high powered legal firms with hundreds of callers a week.
CALL 0800 988 0977 NOW and see what MyRuby can do for you. Or Click on this link, fill in our contact form and we'll contact you.
