Answering Service

The telephone answering service from MyRuby could revolutionise the way that your company works. Our answering service, based exclusively in the UK, provides your business with an expert virtual assistant, ideal if you are not in the office or all of your office based phone answering staff are in meetings.

Answering the phone and message taking on your behalf and dealing with routine enquiries allows you to prioritise your more important messages. Wherever you're based in the country, from London to Scotland, we can help you create a Virtual Office like no other. With MyRuby, you can be guaranteed a personal service with our team of personal assistants, or 'Rubys' as they are affectionately known.

At least 80% of callers who hear an automated voice will not call back. MyRuby is on hand to ensure that with our phone answering service you never miss any important calls again. Much more than just a telephone answering service, we are answering your phone and providing the services of a virtual assistant with diary management and other tasks part of our standard package for clients.

You can use Ruby as and when you need her and be safe in the knowledge that she has taken the time to learn everything about your business in order to answer your calls and take messages on your behalf and to your instructions, leaving you free to concentrate on your business. Simply redirect your calls to Ruby using a prestigious 0844 telephone number and she will do the rest, notifying you of any messages and dealing with calls.

Your designated Ruby will have all the latest call management technology at her fingertips and will be fully trained to use it. We ensure that all Rubys have undergone the same rigorous customer service, call handling and secretarial training, all carried out to NVQ standards, before they eventually join a Ruby team. Because we have such a rigorous training scheme, your Ruby will know exactly what to do at all times and in all situations, handling your clients professionally, whatever their enquiry.

When your call is diverted to MyRuby it automatically 'pops' your record onto your Ruby's screen. This gives her access to all of the instructions needed to answer your phone calls professionally. It includes all of your contact details and those of any employees. Ruby will then be able to either take a phone message or, if the call is from one of your VIP callers, patch the call through to a mobile or landline. If Ruby takes a message this will automatically be sent to you via email, sms or fax, whichever you prefer so you never have to miss that important message or call again. MyRuby is perfect for companies of all sizes and all sectors. You may choose to use Ruby for your call answering as an overflow line, when your main line is engaged, or in emergencies at all times. You may choose to use Ruby as a safety net when your office is short staffed, or if your company is in office meetings or on staff training days.

When you decide to use My Ruby as your telephone answering service, you can be guaranteed the very highest level of care will be taken with your message taking. Not only will Ruby take care of your business, but she will also take care of your clients. My Ruby offers the ultimate in phone answering services.

Try the MyRuby Answering service FREE for a week. Call 0800 988 0977 or register online for your Free Trial!