Telephone Answering service
By providing a friendly and professional answering service to our clients, our Team of Rubys (as they are affectionately known) will ensure you never have to miss an important call again. We start by allocating you one of our receptionists - a ruby. She will be the person taking the majority of your calls and maintaining contact with you day to day via phone and email.
You then re-direct your calls to us when you either can't, or don't want to take your own calls. We answer in your company name and, based on your brief, either take a message (which is immediately dipatched via sms or email) or patch the caller through to you, whether you're on a landline or mobile.
How does it work?
What a Ruby Sees.
To use our answering service you need to be able to divert your existing calls to us. Most telecomms providers and phone systems use a standard set of codes which allow your calls to be diverted as and when you need. You can choose to divert all of your calls to us, or leave your system to divert when your lines are engaged, or go unanswered (this would be three to five rings). If you don't currently have these facilities in place we can normally help you organise them within 48hrs.
We give you a unique 0844 number (BT lo-call rates) which you use to divert your calls to. The caller won't know they are being diverted and they will hear the normal ringing tone.
When that call comes into our system it uses some clever technology to find your Ruby, and 'pops' her screen with your company information. This means she knows the call is for you and is ready to answer it with all of your information to hand.
To see the other things ruby can do for you take a look at the list below or go to
- Allocated your own Ruby virtual assistant who will answer the majority of your calls
- With our telephone answering service you'll never miss a call or misunderstand a message again
- You can spend more time running your business not manning your phones
- Not only will you acquire an excellent telephone answering service you'll also get a valuable virtual personal assistant
- Ruby is a fraction of the cost of an employee - and doesn't even need a desk
- It's a FREE One Week Trial, what have you got to lose
Try the MyRuby Telephone Answering Service FREE for a week. Call 0800 988 0977 or register online for your Free Ruby One Week Trial!
01/04/09
