Advertising and PR Industry

We provide a telephone receptionist service to clients in the Advertising and PR sectors.

As clients demand more from their agencies they are increasingly looking for businesses that work smarter.

Click here to see a Public Relations case study

To start with we ensure we get all of your client contacts and numbers into our system so that when one of them calls it's instantly highlighted on the Ruby's screen. No having to ask them to spell their name or ask for their number.

Clients invariably want to get hold of an account manager quickly and with our ability to view online diaries in realtime we can assess your location and patch the call through to your desk, or your mobile. If you are not available we can instantly email you a message which can also be set to SMS when urgent. Either way we will manage the client call to ensure your client is left feeling well looked after.

We are also experienced at dealing with the other types of callers to advertising and PR agencies, which include freelancers looking for work (you might give us instructions on how they can send in their books), suppliers such as printers and recruitment agencies and potential new business leads.

Many agencies have come to us as they cannot justify the cost of a full time receptionist but can't bear the calls pinging around the office only to be picked up by the studio. Or perhaps you just need support for your existing team when they are on lunch or breaks.

With the flexibility of the MyRuby outsourced receptionist service we really can provide all of the functions of an in-house receptionist for a fraction of the overhead. Calls can be diverted when your own lines are engaged or calls go unanswered for more than three rings.